10 Most Common Spotify Problems in 2023: How to Fix Them

Spotify has revolutionized the way we listen to music, offering a vast library of songs and personalized playlists at our fingertips. However, like any other technology, Spotify isn’t immune to occasional hiccups.

You are a Spotify user, but you are frustrated with the lack of functionality and bugs. You want Spotify to improve its service and fix the bugs.

In this Comprehensive guide, Spotify Errors Team will discuss the 10 most common Spotify problems in 2023 and provide solutions on how to fix them.

Main Causes Of Spotify Problems

Before you dive into troubleshooting Spotify problems, it’s important to cover the basics. Here are a few steps you can take before you are going to start Spotify issues fixes:

1. Check The internet connection: Ensure that you are using a stable and reliable internet connection to play Spotify. Spotify requires a strong internet connection for streaming music.

2. Update the Spotify app: Make sure that you are using the latest version of the Spotify app. It will help you to fix the bugs and improvements that can resolve common issues that occur on the Spotify app.

3. Restart the app and device: Sometimes, simply closing the Spotify app and reopening it can resolve temporary glitches. If the problem persists, try restarting your device as well.

4. Verify your subscription status: If you are a Spotify Premium subscriber and certain features are not working, confirm that your subscription is active and up to date.

5. Verify your account credentials: Double-check that you are using the correct login credentials for your Spotify account. Incorrect login information can prevent access to certain features.

6. Clear app cache: If you’re experiencing issues with the Spotify premium app, clearing the app cache can help. This process varies depending on your device and operating system, but typically, you can find the “clear cache” option in the app’s settings or in your device’s settings under the app management section.

7. Check system requirements: Ensure that your device meets the minimum system requirements for running the Spotify app. Outdated devices or operating systems may have compatibility issues.

By covering these basics, you can eliminate any potential simple causes of Spotify problems before diving into more specific troubleshooting steps.

10 Most Common Spotify Problems in 2023

As one of the most widely used music streaming platforms, Spotify has become an essential part of many people’s daily routines. However, like any app, it can occasionally run into problems that can be frustrating for users.

Here are ten of the most common issues users have encountered with Spotify in 2023 and how to fix them.

1. Spotify Audio Crackling Issue

One of the most frustrating problems users may encounter is audio crackling while listening to music on Spotify. This issue can be caused by various factors, including a poor internet connection or outdated audio drivers. To fix the Spotify issues, then you need to try the following steps:

1. Update your audio drivers: Outdated or faulty audio drivers can cause crackling sounds. Visit Spotify’s official website for your computer or sound card and download the latest drivers.

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2. Adjust playback quality: In Spotify’s settings, go to “Playback” and try adjusting the streaming quality to a lower setting. This can help reduce audio issues, especially if your internet connection is not strong.

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2. Low Audio Quality

If you notice that the audio quality on Spotify is consistently poor, there are a few steps you can take to improve it:

1. Check your streaming settings: In the Spotify app, go to “Settings” and select “Music Quality.” Make sure the streaming quality is set to the highest available option for your subscription type.

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2. Use a wired connection: If you’re using Bluetooth headphones or speakers, try connecting your device directly to your phone or computer using a headphone jack. Additionally, you can clean the headphone jack with compressed air to ensure a solid connection.

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3. Spotify App Doesn’t Open or Crashes on Android

If you’re having trouble opening the Spotify app or experiencing frequent crashes on your Android device, here’s what you can do:

1. Clear app cache: Go to your device’s “Settings,” then “Apps” or “Applications,” and find Spotify. Tap on it and select “Storage.” From there, you can clear the app cache. This will not delete your downloaded songs or playlists.

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2. Reinstall the app: Uninstall the Spotify app from your device and download it again from the Google Play Store. This can help resolve any issues related to corrupted files or outdated versions.

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4. Spotify App Crashes or Doesn’t Open on iPhone or iPad

If you’re facing similar issues on your iOS device, try the following solutions:

1. Close and reopen the app: Double-click the home button (or swipe up from the bottom on newer iPhones without a home button) to access the app switcher. Swipe left or right to find the Spotify app and swipe it up or off the screen to close it. Then, relaunch the app.

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2. Update the app: Go to the App Store and check if there’s an update available for Spotify. Keeping the app up to date can often resolve compatibility issues.

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5. Spotify Only Plays Downloaded Songs and Podcasts

If Spotify only plays downloaded songs and podcasts, but not the ones available for streaming, there are a few potential solutions:

1. Check the internet connection: Ensure that you are using a stable internet connection to play the Spotify app. If Spotify is in offline mode, go to the app’s settings and toggle off the “Offline Mode” option.

2. Log out and log back in: Sometimes, logging out of the app and then logging back in can resolve playback issues. Go to the app’s settings, scroll down, and select “Log Out.” Afterward, log in again with your credentials.

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6. Spotify Error Code 17 on Windows PC

If you encounter Error Code 17 while using Spotify on your Windows PC, here’s how you can troubleshoot it:

1. Uninstall and reinstall the app: Completely uninstall Spotify from your computer, then download and install the latest version from Spotify’s official website. This can help resolve any issues with corrupted files or conflicting software.

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2. Disable your antivirus: Temporarily disable any antivirus or firewall software that may be interfering with Spotify’s operation. Remember to re-enable it after troubleshooting.

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7. Missing Spotify Premium Features

If you’re a Spotify Premium subscriber and find that some features are missing or not working as expected, follow these steps:

1. Check your subscription status: Make sure your Spotify Premium subscription is active. Go to the Spotify website and log in to your account to verify your subscription status.

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2. Contact Spotify support: If you’ve confirmed that your subscription is active and you’re still experiencing issues, reach out to Spotify’s customer support for assistance. They can help resolve any account-related problems.

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8. Local Songs and Playlists Don’t Play on the Spotify App

If you’re unable to play local songs or playlists on the Spotify++ app, here’s what you can do:

1. Check Spotify settings: In the app’s settings, make sure that the option to show local files is enabled. This will allow Spotify to recognize and play the local music files on your device.

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2. Verify file format and location: Ensure that your local music files are in a compatible format (such as MP3) and are stored in a location that Spotify can access.

9. Missing Spotify Playlists

Accidentally deleting a Spotify playlist can be disheartening, but there are steps you can take to recover it:

1. Check your account activity: In the Spotify app or website, go to your account settings and select “Privacy Settings.” From there, you can access your account activity, including recently deleted playlists. If the playlist is still within the recovery period, you can restore it.

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2. Contact Spotify support: If the playlist isn’t available for recovery or you need further assistance, reach out to Spotify’s support team. They may be able to help you recover the playlist or provide additional guidance.

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10. Music Appears to Play, but No Sound is Heard

If you can see the music playing on the Spotify app but can’t hear any sound, try these steps:

1. Check your device’s volume: Make sure that the volume on your device is turned up and not muted. Also, check if any connected Bluetooth devices are diverting the audio output.

2. Restart the app and device: Close the Spotify app and restart it. If the problem persists, restart your device as well. This can help resolve temporary glitches.

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Frequently Asked Questions (FAQs)

Why is Spotify stopping after 10 seconds?

This issue can be caused by a weak internet connection or a problem with the Spotify app.

Try checking your internet connection and restarting the app to resolve the problem.

What is code 30 on Spotify?

Code 30 on Spotify refers to a login error. It usually occurs when there is an issue with the authentication process or when you are trying to log in from a restricted country.

Try clearing your cache, restarting the app, or contacting Spotify support for assistance.

What is cache on Spotify?

Cache on Spotify refers to temporary files that are stored on your device to help the app load content faster. Clearing the cache can resolve certain app-related issues and free up storage space.

You can clear the cache in the Spotify app settings or in your device’s settings.

Why is Spotify randomly cutting out?

Spotify cutting out randomly can be caused by a poor internet connection, network congestion, or issues with your device’s hardware or software.

Try switching to a different network, restarting your device, or updating the Spotify app to troubleshoot the problem.

How to restart Spotify?

To restart Spotify, simply close the app and reopen it. On most devices, you can do this by swiping the app away in the app switcher or tapping the “X” icon.

After closing the app, reopen it from your device’s app drawer or home screen. This can help resolve temporary glitches or issues with the app’s functionality.


Spotify is a fantastic music streaming service, but encountering occasional problems is not uncommon. By following the troubleshooting steps outlined above, you can resolve the most common Spotify issues and get back to enjoying your favorite tunes.

Remember, if the problem persists or you need further assistance, don’t hesitate to contact Spotify’s customer support for personalized help.

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