Spotify is a popular music streaming service with millions of users worldwide. However, sometimes, users may face errors while using the app, such as the Spotify Error Code Accesspoint 31. This error can be frustrating, as it can prevent users from accessing the service or playing their favorite songs.
You are a Spotify user, and you are getting Accesspoint 31 error. You can’t listen to music on your favorite streaming service!
In this comprehensive guide, the Spotify Errors team will discuss “how to fix Spotify Error Code Accesspoint 31.”
What is the Spotify Error Code Accesspoint 31?
The Spotify Error Code Accesspoint 31 occurs when there is an issue with the internet connection or the mobile device’s settings.
This error can be seen on both the Spotify desktop app and the mobile app. It is usually accompanied by a message that reads, “Can’t play the current track. Spotify Error Code: Accesspoint 31.”
Causes of the Spotify Error Code Accesspoint 31
The Spotify App Not Responding Accesspoint 31 error code can occur due to several reasons, including:
1. Poor internet connection
If your internet connection is weak or unstable, it can prevent the Spotify app from accessing the server, resulting in the Accesspoint 31 error code.
2. Outdated Spotify app
If you are using an outdated version of the Spotify app, it may contain bugs or compatibility issues that can lead to errors such as the Accesspoint 31 error code.
3. Incorrect mobile device settings
If your mobile device’s settings are not configured correctly, it can prevent the Spotify app from accessing the internet or playing songs, resulting in Spotify Error Code 30.
How to fix the Spotify Error Code Accesspoint 31?
Here are some solutions that can help you fix the Spotify Error Code Accesspoint 31:
1. Check your internet connection
The first thing you should do is check your internet connection. Ensure that you are connected to a stable and reliable network. If you are using a Wi-Fi connection, try switching to mobile data or vice versa.
2. Reinstall the Spotify app
If you are using an outdated version of the Spotify app, try uninstalling and reinstalling the app. Reinstalled Spotify can help fix any bugs or compatibility issues such as Spotify Error Code 17 that may be causing the Accesspoint 31 error code.
3. Check your mobile device settings
Ensure that your mobile device’s settings are configured correctly. Check that the Spotify app has permission to access your device’s internet connection.
You can do this by going to your device’s settings,
Selecting “Apps,” and then selecting the Spotify app.
Under “App Permissions,”
Ensure that the app has permission to access your device‘s internet connection.
4. Clear cache and data
Clearing the cache and data of the Spotify app can help fix Spotify issues like Spotify Error Code 18 with the app.
1. To do this, go to your device’s settings, select “Apps,”
2. Select the Spotify app.
3. Tap on “Storage,” and then select “Clear Cache” and “Clear Data.”
5. Update the Spotify app
Ensure that you are using the latest version of the Spotify app. Go to your device’s app store and check for any updates available for the app.
Frequently Asked Questions (FAQs)
Why Spotify is not working with wifi?
Is WiFi necessary for Spotify?
Why did I get logged out of Spotify and can’t log in?
Try resetting your password or contacting Spotify customer support for further assistance.
How do I restart Spotify?
Swipe up on the Spotify app to close it completely. On a computer, exit the app and then reopen it.
Conclusion
In conclusion, Spotify Error Code Accesspoint 31 can be frustrating, but it can be fixed by following the solutions mentioned above. Check your internet connection, reinstall the Spotify app, check your mobile device settings, clear Spotify cache and data, and update the app to the latest version. If the issue persists, you can contact Spotify’s customer support for further assistance.